We want you to be happy with your purchase, so returns or exchanges meeting the conditions below will be accepted:
- Original tags must still be attached to the garment.
- Items must be unused, unwashed, and in original condition.
- Items must be returned to us within 14 days of receiving your package. This means it must leave your possession within 14 days.
- Please obtain a return authorization number by contacting us at firstname.lastname@example.org or call 337-893-1117 and ask for Beth. Please include your reason for returning and if it is an exchange please include the item number and size you will need. When you return the item please include a copy of your invoice with the authorization number written on the invoice.
- For your convenience, we have included a Return Shipping Label in your package. Please tape this to the box and drop off at your nearest UPS location.
- We are NOT responsible for return shipping costs. We will deduct the return shipping costs from your refund or store credit or bill you for exchanges.
- We will issue you a refund in the same form of payment used for purchase if the above requirements are met. Please allow 10 days for your return to be processed.
- If a size exchange is requested, we will promptly get this to you as soon as we can after your returned package is received. You will be responsible for any difference in price and for shipping costs.
- ALL SALES ARE FINAL on sale items and custom handmade items. No returns will be accepted on these items.
- For Holiday Items, only a size exchange will be accepted. We will not issue refunds or store credit for these items.
- Once your order is shipped it cannot be canceled. You must return it at your expense.